Why Teller Automation?
The bank branch is the centre of the customers’ banking relationship; teller cash recycling is the centre of the effective bank branch, in order to develop closer customer relationships.
Teller cash recycling impacts many areas of the bank branch, enabling financial institutions to focus on service excellence together with increasing customer engagement whilst still reducing cost.
•Improve teller productivity and eliminate staff costs for repetitive low-value tasks
•Have the right number of staff, at the right place and right time in the branch to service customers quickly and efficiently
•Optimise cash flow within the branch to drive down back office operational time and cost
•Improve the sales effectiveness of tellers in order to increase branch revenue and profitability
•Comply with bank policies and procedures and enhance process and audit control.
•Improve the overall experience for customers when they visit the branch